Terms & Conditions 2017-08-18T06:55:20+00:00

General Booking Terms & Conditions

  1. Bookings will not be confirmed until deposit has been received and cleared.
  2. A Confirmation number will be issued once booking confirmed.
  3. 50% of the total accommodation cost is required as a deposit.
  4. The Balance of the booking payment is required one month prior to arrival in Vanuatu.
  5. A Credit Card Guarantee or Cash Bond may be required prior to arrival.

The Bond is fully refundable at the completion of your stay subject to a satisfactory inspection of the property.

Payment

We accept Visa, MasterCard and PayPal.

Transfers are paid direct to the driver.
Additional Laundry service is paid direct to the House Keeper

Cancellation Policy

Our policy is only one booking for the entire Villa. As we can’t refund due to bad weather, travel insurance is recommended.

Confirmed bookings cancelled attract the following costs

  1. 14-30 days prior to arrival 50% of each night booked
  2. Less than 14 days notice prior to arrival date / no shows/ or days not used due to late arrivals or premature departures. For each night cancelled – 100%